Is a broadband provider considered a ‘utility’?

BT has been advertising £17.99 a month for speeds of 1MB. Tiscali advertises £15.99 a month for 1MB or £17.99 for 2MB. Me I’m paying £23.99 a month for speeds UP TO 512kb. It’s not right is it….

I’ve sent a letter of complaint to Onetel asking what they intend to do about the fact that they are no longer competitive. I’ve given them a deadline of May 9th which gives us time to cancel with them and sign up with someone else (because they all require a minimum 12 month contract). It’s a pain in the backside really. Last time we had a price reduction was about 12 months ago, and it was Onetel who contacted us saying “we want to remain competitive so here you go, we’ve just reduced your monthly cost to £23.99”. It was so nice that a company was being proactive. It gave me a lot of respect for them, and ensured I didn’t even consider moving our broadband or even our local & international telephone line.

Unfortunately, that respect has been slowly leaking away…. and today I decided to do something about it. If you are in the same position, I strongly urge you to contact Onetel and let them know how you feel. You can reach them here. Good luck.

We’re off hillwalking this weekend to a tiny little place called Milton of Clova. Apparently there is not much there except hills… might be fun? Let’s see if the weather holds out….